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The Planet
http://www.theplanet.com
The Planet's
 data
centers are among the best-connected hosting facilities
in the world. The data centers are implemented through a
high-speed network specifically designed for dedicated
server hosting. The Planet has invested in both network
equipment and backbone connections to ensure that
customers get the fastest access possible to their
content and applications.
The Planet's data centers have multiple network
connections to 12 (twelve) different Internet backbones
which are fully meshed throughout The Planet's
internetwork allowing
data to be distributed though many sources.
Basically this means
that The Planet's network is not dependent upon any
single Internet backbone provider or internal connection.
There are three building locations providing for
complete geographic redundancy. The three
locations are interconnected via multiple OC-48 SONET
Ring connections from multiple providers.
Topology Map / Network Overview
Facilities
The Planet owns and operates three state of the art
datacenter facilities located in Dallas, Texas which
offers complete redundancy in power, HVAC, fire
suppression, network connectivity, and security. With
over 83,000 sq ft of raised floor between the three
facilities and over 15,000 sq ft of
static free tile, The Planet has an offering to fit any
need. The datacenter facility sits atop multiple power
grids driven by TXU electric, with PowerWare UPS battery
backup power and dual power generators onsite. The HVAC
systems are a combination of glycol, chilled water, and
condenser units by Data Aire to provide redundancy in
cooling coupled with ten managed backbone providers.
Twelve more third party backbone providers are available
in the building via cross connect. Fire suppression
includes a pre-action dry pipe system including VESDA
(Very Early Smoke Detection Apparatus) with over 1200
smoke detectors between the three facilities.
The Planet's datacenter features keycard locks on all
paths to sensitive areas, as well as motion-sensitive
closed-circuit cameras throughout the premises. All
visitors to the datacenter must check in and out of the
facility at the front desk with a government-issued
photo.
Monitoring
The Planet monitors all customer equipment and
datacenter infrastructure at all times. The internal
monitoring system is an open source code highly modified
by the technicians to satisfy customer needs. The
IPAlert system monitors up to 16 different services over
a private or public IP network without a client install.
The premium IPAlert system also includes a client based
monitoring application that will allows to drill down
and monitor all internal server services such as ram
usage, CPU usage, applications, services, and internal
temperature. The IPAlert system is available online
24/7/365 for viewing services and up to date statistical
information. The IPAlert system also houses key
escalation procedures designed and supplied by each
customer to ensure the correct escalation path is
utilized at the first sign of trouble. The NOC personnel
monitor the IPAlert system 24/7/365 from both datacenter
locations with technician's onsite around the clock.
The Planet also monitors all internal datacenter
infrastructure through a commercial software application
called Datatrax©. Datatrax allows the NOC technicians to
monitor electrical, UPS, HVAC, and generator systems
from their desktops. This information is key in
controlling the datacenter environmentals and to make
certain all equipment is housed in the most favorable
conditions.
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The Planet's datacenter
spans more than 83,000 sq ft of raised floor between the
three facilities with multiple AC units maintaining a constant ambient
temperature of 70°F. Among the long list of datacenter
features are a comprehensive VESDA smoke-detection
system, multiple UPS systems to protect against power
outages, and multiple generators to ensure that
customers are unaffected even in the event of
catastrophic power failure.
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| The Planet's datacenter is one
of the most secure, boasting over 100 individual
motion-sensitive closed-circuit cameras. The
security system quite literally follows each
visitor throughout the facilities until they
have concluded their visit, and this information
is routinely archived. |
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The datacenter is
sectioned off to accommodate shared
cabinets, full-cabinets, and custom data
cages. The Planet leases cabinets in several
different configurations, ranging from a
single 1U of rack space to several dedicated
cabinets.
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The Planet utilizes 14 –
500KVA Powerware UPS units across the three facilities for battery backup power in
emergency situations. Each unit comprises 90 batteries
each for a grand total of 1260 batteries and 80 minutes
of runtime. The UPS units operate in failover pairs
extending the redundancy and runtime of the battery
backup units. All UPS units are monitored via DATATRAX™
with information distributed to the NOC facility in real
time. These units are also monitored via NOC Engineers
24/7 by physical inspection every 4 hours.
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| The power system was designed
for maximum redundancy, ensuring that the
customers' servers will never be unavailable due
to a power outage. |
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These automatic transfer
switches transfer power automatically during periods of
electrical failure to any of the three electrical grid
feeds. The transfer switches automatically transfer
power between the power grids, the UPS units and the
diesel generators without power interruption. All
environmental systems are monitored via the DATATRAX™
monitoring system and any variance in systems is
reported immediately to the NOC facility.
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The Planet’s electrical
infrastructure is broken into three primary zones within
the datacenter (A, B, C). Zone A services ˝ of the
datacenter with electricity. Zone B services the
remaining ˝ of the datacenter and Zone C overlays the
entire datacenter creating a complete redundancy in
electricity allowing for the 100% uptime SLA. The north
generator is a 1.5 Megawatt – 16 cylinder diesel
generator sitting atop a 2500 gallon diesel tank. This
generator supplies electricity for zones A and B and has
a maximum runtime of 15 days with onsite fuel. Offsite
fuel contracts have SLA requirements of 4 hours for a
refuel. Diesel generators can run indefinitely and are
monitored by the DATATRAX™ monitoring system.
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| The Planet’s electrical
infrastructure is broken into three primary
zones within the datacenter (A, B, C). Zone A
services ˝ of the datacenter with electricity.
Zone B services the remaining ˝ of the
datacenter and Zone C overlays the entire
datacenter creating a complete redundancy in
electricity allowing for the 100% uptime SLA.
The South generator is a 1 Megawatt – 12
cylinder diesel generator sitting atop a 2000
gallon diesel tank. This generator supplies
electricity for zone C and has a maximum runtime
of 15 days with onsite fuel. Offsite fuel
contracts have SLA requirements of 4 hours for a
refuel. Utilizing both generators and complete
power redundancy, The Planet offers 100% uptime
on all electrical systems. Diesel generators can
run indefinitely and are monitored by the
DATATRAX™ monitoring system. |
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The entrance to ThePlanet
datacenter is comprised of badge-keyed doors that are
monitored by the internal tracking system as well as
closed-circuit cameras, ensuring that no unauthorized
entities may enter the premises.
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The entrance to The Planet's
offices and datacenter are indicative of the
attention paid to security throughout the
facilities. Customers and visitors must check in
at the front desk and are permitted access only
as dictated by the Orbit online portal.
The Planet's offices are manned 24/7 by NOC
Engineers. |
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At-A-Glance Network Overview
DLLSTX2, Stemmons Freeway, Dallas, TX
DLLSTX4, Downtown, Dallas, TX
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Providing comprehensive, secure and reliable web hosting solutions to businesses in the Metro Detroit area, Michigan since 2001.
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